Ordering and Product Information.
All our products can be ordered online using our secure online ordering system.
Payment is accepted by Visa, MasterCard, Maestro and Delta.
Your card will be debited in UK Pounds through the Paypal Virtual Checkout system.
Please note, you do not need a Paypal account to complete checkout, you can use the checkout with Paypal as a guest.
We also accept Bank Transfer through Online banking and Barclay's 'Pingit' payments, if you wish to do this then simply contact us regarding your order so we can discuss how to make the payment should you not want to use Paypal.
Products ordered by Online will usually be dispatched within 24 hours of cleared payment (see delivery and information below).
For quicker payment clearing we recommend using direct banking (online banking) as paypal can take upto 3 days in certain instances.
Goods will be charged at the price in effect at the time of ordering. In the event that you order an item and the price published on our website is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfil your order at this price. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price.
You can also check for latest prices on the Pico Technology Website.
On all orders (VAT) will be added at the rate applicable at the time of despatch.
If you know which product you wish to order, you can order online by selecting the product you want from our Online Catalogue.
Payment for Custom Kits
Please be advised payment for Custom Kits must be made via Online Banking direct to LMH Engineering Services Ltd upon receipt of Invoice. This also includes the Automotive Specialist Kit and the LMH Upgrade Kit. Any custom kits ordered through Paypal will be refunded and the request for payment will be made by our Sales team should you wish to proceed.
Warranty and Returns Policy - Pico Technology Products.
All 'Pico Technology' products are manufactured to the highest standards under a ISO9001:2008 registered quality scheme and carry either a 2 year or 5 year return to manufacturer warranty (see individual product specifications).
Bought in products and accessories carry a 1 year warranty or the manufacturer’s warranty, whichever is greater.
We hope that you will be happy with your purchase from LMH Engineering Services Ltd.
In the event it does not prove suitable for your application you can return the product for an exchange or refund. To claim, the product must be returned in good condition within 14 days from the purchase date. Before returning a product please contact us for more information.
The customer is responsible for all shipping costs.
Products ordered by online will usually be dispatched within 24 hours of cleared payment.
Recorded delivery. Typical delivery is 2 to 3 working days (delivery to remote areas may take longer). Cost £5 — only available on small orders
Typical delivery is 1 to 2 working days (delivery to remote areas may take longer). Cost £10 - £15.
Any Orders outside the UK will be subject to Higher Delivery Costs depending upon the size of the order.
Please note ALL Diagnostic Kits and the WPS500 Kit and the PP652 WPS500 are sent by courier due to size and value of products.
Please note you only need to add one delivery charge per order, if unsure please contact us and we can assist you in ordering.
Local Collection is available for Customer wishing to order local to LMH Engineering Services Ltd
Location - Paignton, South Devon, UK